Amber Spinthiras

Director - Temporary & Interim Recruitment


Case Study: Sample Sale Staffing for a Leading Fashion Brand


The Challenge

A leading contemporary fashion brand planned a last-minute sample sale in Soho (their first in London) and required a team of staff to support the event.

- The client requested four candidates to manage the five-day sale, which included duties such as sale setup, customer service, shop floor visual merchandising, and packing up the sale at the end.

- Candidates need to be energetic, detail-oriented, and capable of working in a fast-paced environment.


The Solution

  1. Targeted Recruitment: We sourced a consistent team of candidates with relevant retail backgrounds from our database and network, focusing on individuals with previous sample sale experience and an interest in the brand.

  2. On-Site Support: Conducted a Day 1 site visit to check in candidates in person and ensure everything was running smoothly.

  3. Daily Monitoring: Maintained daily check-in calls with candidates to address any immediate needs or issues.

  4. Pre-Project Preparation: Provided candidates with detailed briefings, including job duties, expectations, and dress code requirements.

  5. Last-Minute Adjustments: Resolved last-minute scheduling issues by refilling cancelled shifts to ensure seamless coverage.


The Results

- All four roles were successfully filled within 48 hours of receiving the booking, two weeks before the event began.

- The project ran smoothly with additional temporary staffing support, ensuring a successful sample sale.

- The client saved time and costs typically associated with in-house recruitment, onboarding, and payroll management.


Key Takeaways

- Consulting the client on appropriate staff levels ensured no shortages or surplus, delivering excellent value and a satisfied client.

- The successful execution of the client’s first London sample sale solidified a positive new client relationship with potential for future collaborations.

- Proactive problem-solving and thorough candidate preparation were instrumental in achieving a seamless event.

Four Seasons Recruitment
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