Amber Spinthiras
Director - Temporary & Interim Recruitment
Case Study: Sample Sale Staffing for a Leading Fashion Brand
The Challenge
A leading contemporary fashion brand planned a last-minute sample sale in Soho (their first in London) and required a team of staff to support the event.
- The client requested four candidates to manage the five-day sale, which included duties such as sale setup, customer service, shop floor visual merchandising, and packing up the sale at the end.
- Candidates need to be energetic, detail-oriented, and capable of working in a fast-paced environment.
The Solution
Targeted Recruitment: We sourced a consistent team of candidates with relevant retail backgrounds from our database and network, focusing on individuals with previous sample sale experience and an interest in the brand.
On-Site Support: Conducted a Day 1 site visit to check in candidates in person and ensure everything was running smoothly.
Daily Monitoring: Maintained daily check-in calls with candidates to address any immediate needs or issues.
Pre-Project Preparation: Provided candidates with detailed briefings, including job duties, expectations, and dress code requirements.
Last-Minute Adjustments: Resolved last-minute scheduling issues by refilling cancelled shifts to ensure seamless coverage.
The Results
- All four roles were successfully filled within 48 hours of receiving the booking, two weeks before the event began.
- The project ran smoothly with additional temporary staffing support, ensuring a successful sample sale.
- The client saved time and costs typically associated with in-house recruitment, onboarding, and payroll management.
Key Takeaways
- Consulting the client on appropriate staff levels ensured no shortages or surplus, delivering excellent value and a satisfied client.
- The successful execution of the client’s first London sample sale solidified a positive new client relationship with potential for future collaborations.
- Proactive problem-solving and thorough candidate preparation were instrumental in achieving a seamless event.